Instant Cash-Out: all personal accounts, plus business accounts with a Ziina Card. Usually processed within minutes, 24/7, including weekends. In rare cases it can take until the next business day.
Regular Cash-Out: business accounts without a Ziina Card. Usually processed within about 12 hours, including weekends, and within 2 business days at the latest.
Cash-outs over AED 50,000 can take until the next business day at weekends.
If you cash out to a digital wallet such as e& money or Botim, the wallet may send the money back if your wallet limit is reached or the name on the wallet doesn't match. If this happens, contact us and we'll help.
On UAE bank holidays, cash-outs may be delayed until the next business day.